Komarock Healthcare Front Office Staff Jobs Kenya

Front Office Staff Job at Komarock Modern Healthcare

Komarock Modern Healthcare was started in the year 2007 as a small outpatient clinic. It has grown with time from seeing around 10 patients in a day to 100 patients currently. The hospital bed capacity currently is 24, which includes male, female, paediatric wards.

We Specialize in Obstetrics & Gynaecology, but are also competent to handle all other general medical and minor surgical conditions requiring specialized care. Our out-patient department incorporates the Family Healthcare Centre element, meaning that we see women, children and also men at our facility. All general medical and consultation services are offered on a 24-Hour basis and at affordable rates.

We are opening a new branch in Katwana, Tharaka Nithi County with capacity of over 100 beds including an ICU, HDU & Dialysis Centre.

Front Office Staff – (10 Positions)


Responsibilities for the Front Office Staff Job

  • Take telephone calls and respond to inquiries aimed at hospital services and
  • procedures
  • Set up and maintain complex communication systems such as PBXs, intercoms
  • and public address
  • Transfer telephone calls to intended recipients after screening them properly
  • Provide required information in person and direct visitors / patients to appropriate
  • staff members or departments systems
  • Arrange for appropriate emergency services by calling relevant medical staff
  • members
  • Make outgoing calls on requests of hospital staff members
  • Answer queries pertaining to admitted patients by following strict confidentiality
  • protocols
  • Perform clerical duties such as typing and proofreading important documents
  • Arrange for meetings with doctors and other staff members
  • Coordinate efforts with housekeeping staff to ensure proper and constant cleanup of front desk and surrounding areas
  • Create and maintain logs of incoming and outgoing calls on a daily basis

Front Office Staff Job Qualifications:

  • Diploma in communications or telephone operating
  • Have worked in a similar environment for at least six months.
  • Have worked in a call center is an added advantage
  • Excellent communication skills
  • Good listener
  • At least 2 years experience in a similar position in a busy hospital/office set up
  • At least 2 recommendation letters from referees
  • Certificate of good conduct

How to apply

If you meet the above criteria, please send an application letter with a detailed cv stating your age, current salary and benefits, expected salary, day time telephone number, addresses and telephone numbers of 3 referees to info@komarockmodernhealthcare.org  Or jobs.komarockmodern@gmail.com by 10th September 2018

All applications should be addressed to;



P.O. BOX 23728-00100


All applications should be hand delivered by 10th September 2018 to branches i.e.

  • Komarock Modern Healthcare – Kathwana Branch
  • Komarock Modern Healthcare – Utawala Branch
  • Komarock Modern Healthcare – Komarock Branch


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