Jacaranda Health Medical Records Assistant Job

Job Title: Medical Records Assistant

Reports To: Sales & Marketing Coordinator

Department: Clinical Operation

Job Summary: Assist in ensuring smooth operations in the clinical department.

Duties and Responsibilities

  • Maintains patient files and retrieves files for scheduled appointments; study patient charts; files all patient data upon receipt of information; initiates records for new patients and creates computer index; prepares file labels; maintains filing statistics; audits filing sequence.
  • Maintains quality results by following hospital standards.
  • Maintains patient confidence by keeping patient records information confidential.
  • Keeps health care providers informed by communicating availability or unavailability of the records.
  • Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
  • Enhances medical records and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Resolves medical record discrepancies by collecting and analyzing information.
  • Maintains historical reference by abstracting and coding clinical data, such as diseases, operations, procedures, and therapies, using standard classification systems; filing documents.
  • Prepares statistical reports by collecting and summarizing medical care and census information, such as types of diseases treated, surgery performed, and use of hospital beds.
  • Provides medical record information by answering questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies.
  • Any other duties as may be assigned.


  • Diploma in health records and information
  • Bachelor’s Degree in heath records and information is an added advantage


  • At least 1-2 years’ proven experience in a(busy) health facility

Knowledge and Skills


  • Working knowledge of Microsoft Office tools
  • Strong time management skills
  • Attention to detail and mathematical skills

Key Competencies

  • Ability to work effectively with a team in a culturally diverse environment
  • Ability to maintain records and files
  • Organizational skills
  • Attention to Detail
  • Ability to maintain confidentiality

Application Procedure

Please send your application via email to jobs@jacarandahealth.org with the subject “Medical Records Assistant Position.”

A complete application will contain:

1. Attached CV

a. File name “LastName_FirstName_CV_MRA_Date”
b. File format .doc, .docx or .pdf

2. Attached Cover letter

a. File name “LastName_FirstName_CL_MRA_Date”
b. File format .doc, .docx or .pdf

3. Current and expected remuneration and availability

a. Include in the CV

Only shortlisted candidates will be contacted.

Deadline: Friday January 11th 2019

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