IT Support Intern Job in Nairobi 2021

Position: IT Support Intern
Location: Nairobi
Over the past 13 years, Flexi Personnel has grown to become a leading provider of HR
solutions and outsourcing services for companies of all sizes—from new SMEs to the largest
multinationals.
Currently operating in Kenya, Uganda, Tanzania, Ethiopia, Rwanda and South Sudan, from our
head offices in Nairobi.
We are seeking to recruit a talented IT Support Intern, to join our team on a 3-month
internship.
The Ideal Candidate will assist in IT policies enforcement, hardware and software installations,
general computer maintenance and user support.

Duties and Responsibilities

Provide regular and timely 1st level ICT end-user support as assigned and via ICT help
desk
Provide ICT support for virtual events, meetings and engagements
Assist in troubleshooting of network issues when required
Assisting with troubleshooting computer hardware and software
Assisting with Software installations and configurations
Setting up computer workstations
Setting up teleconference & video conference meetings
Assess, diagnose and provide resolutions to end-user problems
Assist in maintenance of relevant knowledgebase, processes and procedures for the ICT
Help Desk
ICT inventory management

Key Skills

Understanding of computer hardware, software and Microsoft office suite.
Basic knowledge and understanding in Office 365 Administration and Active Directory
Team player
Good communication skills
ICT and Technology, Interns and Trainees
Good understanding of SEO and link building knowledge.
Attention to details and ability to prioritize tasks and projects
Qualifications:
A Bachelor’s degree in Computer Science/ Information Technology from a recognized
university

How to Apply

To apply, send your CV to itsupport@flexi-personnel.com before close of business 18th June
2021. Clearly indicate the position applied for on the subject line

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