Front Office Receptionist Jobs in Kenya

Front Office Receptionist Job at Kamel Park Hotel


Reporting to: Front Office Manager

Overall Purpose

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Responsibilities for the Front Office Receptionist Job

  • Greet and welcome guests as soon as they arrive at the hotel
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Any other duty as may be assigned by management from time to time

Front Office Receptionist Job Qualification

  • KCSE Certificate; additional certification in Office Management is a plus
  • CPS certificate will be an added advantage
  • Proven work experience as a Receptionist, Front Office Representative or similar role with at least 3 years’ experience

Personal Attributes

  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.

How To Apply:

If you believe you have what it takes to handle this challenging position, kindly apply via email to

Deadline: 15th October 2018

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