Our client is currently looking to hire a Front Office Executive.
Summary
Reporting to the General Manager Responsibilities and essential job functions include but are not limited to the following:
Responsibilities
- Consistently offer professional, friendly and engaging service
- Lead and manage all aspects of the Front Office department and ensure all service standards are followed
- Handle guest concerns and react quickly, logging and notifying proper areas
- Conduct regularly scheduled departmental meeting
- Manage the departmental budget
- Balance operational, administrative and Colleague needs
- Assist guests regarding facilities in an informative and helpful way
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications
- Previous leadership experience required
- Previous Property Management System experience required
- Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
How to Apply
Please send your CV to jobs@alternatedoors.co.ke