Driver Jobs in Mombasa, Kenya (40K)

Vacant Position: Driver

Location: Mombasa

Industry: Automotive Industry

Reporting to: Service Manager

Salary Range: Kshs 40,000

Job Summary: Our client in leading motor vehicle business is seeking to fill the position of a Driver who will provide a
prompt collection and deliver service and build customer relationships.

Job Roles and Responsibilities

Organise the collection and delivery of vehicles.

  • Deliver and collect customer vehicles for service or repair on time.
  • Plan cost and time effective routes for collections and deliveries.
  • Keep colleagues informed of any delays or changes to plans.
  • Ensure detailed hand over /’quick start’ guides are offered to customers for all demo and replacement vehicles.
  • Obey road traffic laws and drives safely at all times.
  • Note any damage on vehicles being collected and brings them to the attention of the customer and Service Manager.
  • Report any damage caused to customer vehicles immediately to the Service Manager.
  • Notify the service team of any problems with Dealership vehicles (e.g. courtesy cars) and ensure vehicles are maintained to the required standard.

Build customer relationships

  • Act as an ambassador for the brand, always demonstrating a positive and professional image
  • Always demonstrate the customer first behavior in all dealings with customers
  • Communicate to customers details of work completed, invoice and handover pack on vehicle return
  • Report any customer issues promptly to the Service/Sales Manager
  • Ensure that any additional service or repair requirements identified by the customer are passed on to the Service team
  • Provide a lift service for customers wishing to be dropped off or picked up at a particular location

Work as a full member of the Dealership team

  • Support Service and Sales teams to achieve their objectives
  • Work with colleagues across the Dealership to investigate and resolve customer complaints
  • Maintain a professional manner and high standards of personal and vehicle presentation at all times
  • Adhere to legal, environmental and health and safety requirements, ensuring the safety and security of people, vehicles and property at all times.
  • All other duties assigned.

Qualification and experience required

  • KCSE Certificate
  • Driving License
  • Three years’ driving experience
  • Certificate of Good conduct
  • Strong Customer focus
  • Able to interact effectively with others
  • High level of accuracy and attention to detail essential
  • Ability to meet deadlines and to work autonomously and as part of a team
  • Self-starter, able to solve problems without asking – recognizing when to ask if necessary
  • Flexible approach to work and people and adaptability to a changing workplace environment

To apply send your CV to by 23rd September 2021.

Indicating Driver on the Mail subject.

NB: Flexi Personnel does not charge candidates for job placement.

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