Dispatch Driver/Rider Jobs in Kenya

Lintons Beauty World

Job Title: Dispatch Driver / Rider – Lintons Place Limited

Reporting Supervisor: Dispatch Manager

Job Purpose: The primary job function of the Dispatch Driver / Rider is to ensure orders are delivered in a timely manner while providing excellent customer service to clients.

Scope of Service

  • Transporting and delivering items to clients or businesses in a safe, timely manner.
  • Assisting with loading and offloading items from vehicles.
  • Reviewing orders before and after delivery to ensure order completeness and the customer is satisfied.
  • Counterchecking deliveries with the receiving customer and reporting of over/under supply.
  • Adhering to assigned routes and following time schedules.
  • Abiding by all transportation laws and maintaining a safe driving record.
  • Operating vehicles assigned and reporting any incidences that need servicing and maintenance.
  • Undertake other office admin tasks as may be assigned.

Key Performance Indicators – Measurable Deliverables

  • Customer satisfaction – On time delivery of goods in good condition and quick resolution of matters arising during delivery with minimal customer complains.
  • Vehicle maintenance – Ensure vehicle assigned is in good condition at all times through regular checks and reporting on any servicing needs.
  • Turnaround time – Review of delivery routes to ensure faster delivery to destination.
  • Compliance – Ensure compliance to statutory requirements (Valid driving / Riding licence, Vehicle insurance etc)
  • Swift reporting of incidences occurring in the line of duty.

Job Requirements

Minimum Qualifications

  • High School Certificate.
  • Diploma in Business related course or equivalent desirable.
  • Valid driver’s / Motor cycle riders license with a clean record.

Experience

  • Work experience in a busy warehouse operation is advantageous
  • Working experience with motor vehicles and/or motor cycles.
  • Working knowledge of routes within Nairobi and the outskirts.

Technical Skills / Leadership Competencies

  • Self-motivated, Diligent and Reliable.
  • Willingness to adhere to assigned routes, schedules, safety procedures, and transport laws.
  • Punctuality, Honesty & Trustworthy.
  • Open minded and willing to learn.
  • Committed to customer satisfaction.
  • Calm and can work under pressure and proactive with a sense of urgency.

Language Skills

  • English
  • Swahili

Key Interactions

Key Internal Contacts

  • Dispatch Manager
  • Product / Inventory Manager
  • Dispatch Security
  • Area Managers (MAC and Lintons)

Key External Contacts

  • Trade Clients.
  • ECP Clients
  • Jumia.

How to Apply

All applications to hr@lintonsbeauty.com

Closing Date: 15th July 2021

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