Directline Assurance IT Manager Job

IT Manager Job at Directline Assurance Company

We are looking for a motivated and qualified professional to fill the position of IT Manager.

Overall Purpose of the Job: The IT Manager will be responsible for all the organization’s Information systems and reports to the Managing director.

Key Roles and Responsibilities

  • Developing and implementing IT policy and best practice guides for the organization.
  • Managing and reporting on allocation of IT budget.
  • Develop and maintain an IT Business Continuity Plan; Including backup plans and Disaster Recovery procedures.
  • Overseeing the installation of CCTV systems and management of recordings from all cameras.
  • Running regular checks on network and data security and implements countermeasures to protect the organization’s data.
  • Ensuring that the IT investment in the company complies with the licensing structures of the vendors
  • Identifying and acting on opportunities to improve and update software and systems and advice the Executive committee of emerging innovations that may benefit the organization.
  • Designing training programs and workshops in IT for all staff to maintain a high IT literacy.
  • Conducting regular system audits and providing such report to the internal auditor and inform the Managing Director of any breaches detected.
  • Running and sharing regular operation system reports with senior staff and representing the IT department in the executive committee.
  • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
  • Accounting for all IT assets.
  • Providing direction for IT team members
  • Developing KPI’s for the IT team members and providing regular reports to the HR department on the staff performance.
  • Identifying opportunities for IT team training and skills advancement.


  • Bachelor of Science in Information Systems, MIS or similar field

Professional Qualifications

  • Microsoft Certification
  • CCNA


  • Proven working experience as an IT manager or relevant experience in a busy environment.
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Expertise in Microsoft SQL database management and reporting
  • Hands-on experience with computer networks, network administration and network installation
  • Ability to manage personnel

Skills and Attributes

  • High level of integrity; able to maintain utmost confidentiality of information in their possession
  • Excellent communication and presentation skills with a pleasant personality
  • Excellent interpersonal and negotiation skills
  • Excellent Client relationship skills with the ability to handle complaints & difficult situations in a tactful manner
  • Have great attention to detail
  • Able to work as part of a team

How to Apply

If you qualify for the above advertised role, kindly send us a detailed CV and Application Letter clearly demonstrating your fit as per the roles & responsibilities and the person specifications (academic/professional qualifications, experience, skills & attributes) listed above.

Applications that do not conform to the Application Instructions will not be considered.

Kindly send your application documents to to reach us on or before 5.00pm 8th February, 2019.

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