Debt Recoveries Officer Jobs 2019

Job Title: Debt Recoveries Officer

Reference: DRO 2019

Recruiter: Stratostaff East Africa

Location: Mombasa, Kenya

Available: Immediately

Category: Experienced

Offer: Neg.

Profile Introduction: Our client, a leading law firm in Mombasa is looking to recruit for a Debt Recoveries Officer.

Role Summary: Offering personalized services of debt collection on behalf of the Clients.

Qualifications / Requirements

  • A Degree or Diploma in a business-related field from a recognized institution. A Degree in Law will be an added advantage.
  • Minimum of 3 years’ experience in debt collection gained from a banking environment or any other financial Institution.
  • Knowledge of relevant legal requirements and processes in the banking environment or any other financial institution

Job Specification

  • Timely opening file, scanning and saving the same on the soft copy folder;
  • Timely acknowledging of instructions;
  • Preparing the demand letter and ensuring a copy is sent to the instructing client;
  • Pursue the debtors for payment;
  • Liaising with other professional’s example auctioneers and valuers in order to actualize clients’ instructions.
  • Ensuring all documents, correspondences and emails are properly filed in the server at all times and consistently updated in line with the firm’s policy;
  • Advising and updating the Clients on all material developments in their matter on a regular basis.
  • Ensuring that all files under your care are neatly arranged and records promptly updated including emails and call logs;
  • Attending to all status review meetings with the Supervisor at the Departmental level as scheduled and well prepared.
  • Timely and accurate preparation of status reports for the Recoveries Manager.
  • Collecting fees by preparing weekly/ monthly collection target list for follow up by the Recoveries Manager.
  • Reviewing monthly billings and collections and ensuring that the set monthly targets are achieved.
  • Ensuring cost management on file to file basis in line with the Departmental targets


  • Ability to maintain high sense of confidentiality.
  • Excellent Negotiation and communication skills.
  • Experience in working with targets and strict deadlines.
  • Good planning, analytical and monitoring skills.
  • Good teamwork

How to Apply

If you are qualified and up to the challenge send your Resume and Cover Letter to by 15th February 2019.

Please note that only qualified candidates will be contacted.

Stratostaff is an Equal Opportunity Employer

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